My most likely work in the future

 

        

        

        The hospitality industry I would like to work in the future is the airline industry. I would like to work as a ground handler or flight attendant at an airport. In this industry, I can use what I learned in front desk service. In front desk service I learned about task management and customer service. At the front desk you have to do a lot of tasks. In other words, we are managing and running the hotel. You also have to coordinate with other staff members. Various information needs to be shared, such as a guest with a disability who needs assistance, or a guest who wants room service. Airport ground attendants work the same way as hotel front desks. They prepare seats on the plane on which the customer will appear and process the delivery of luggage to its destination. They also arrange for trolleys and wheelchairs upon the customer's request. In fact, while I was boarding a plane in Japan, I felt sick and collapsed. After the plane landed, a ground attendant provided a wheelchair to the door of the plane and escorted me to the baggage claim area. This was handled by the flight attendant who communicated with the ground staff while we were on the plane. By sharing information in this way, we can provide the best possible hospitality to our customers. This makes our customers grateful and makes them think twice about using our services again. I want to become someone who can provide the best possible hospitality to our customers. I want to use what I have learned to provide an experience that makes customers feel they have received good service.